Terms and conditions

About these terms

These terms govern your use of this website, operated by Fast Track House Sales Ltd, company number 16437560, registered office 4th Floor, 14 Museum Place, Cardiff, CF10 3BH. By using the site you accept these terms. Any property sale you agree with us is governed by its own written agreement, which takes precedence over anything here.

Offers and valuations

Offers and valuations provided through this website or by phone are made in good faith and free of charge, but are indicative until confirmed in writing following an inspection of the property. An indicative offer is not a contract, and neither you nor we are bound until written contracts are exchanged through solicitors. Where a selling route involves a written agreement between us, that agreement sets out how commitment works on both sides.

No financial or legal advice

Content on this site, including guides and comparison pages, is general information rather than financial or legal advice. Figures such as typical percentages, fees, and timescales are honest estimates based on our experience and published sector data, but your circumstances will vary. For advice on your specific situation, consult a solicitor or an independent adviser; for free help we list organisations such as Citizens Advice and Shelter Cymru on the relevant pages.

Redress and complaints

We are a member of the Property Redress Scheme, membership number PRS058109. Our complaints procedure is published at /complaints. If we cannot resolve a complaint, you may escalate it to the PRS free of charge.

Intellectual property

The content, design, and branding of this site belong to Fast Track House Sales Ltd or its licensors and may not be reproduced for commercial purposes without permission.

Liability

We take care to keep the site accurate and available, but we do not guarantee it will be error-free or uninterrupted, and we are not liable for loss arising from reliance on indicative figures before written confirmation. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.