Ask us anything. Here's a head start.

A genuine cash offer typically lands between 75 and 85 per cent of open-market value, depending on the property, its condition, and how fast you need to move. Our Premium and Off-Market routes get closer to full value in exchange for a little more time. Whatever the figure, we show you the sold-price evidence behind it.

Yes, completely. You get a written figure, the reasoning, and as long as you need to think about it. No chasing, no countdown timers, no pressure.

Within 24 hours of your enquiry, usually sooner. The initial figure comes from local sold-price data; a short visit then confirms it before anything becomes formal.

No. Late price drops are the ugliest trick in this sector, and refusing to play it is a point of principle for us. Our written offer only changes if the property is materially different from what was described, and we tell you exactly what could change it upfront.

None. No valuation fee, no commission, no admin fee, and we cover your legal costs on every route. The figure on your written offer is the figure you receive.

Independent solicitors, paid for by us. You're free to use your own solicitor instead if you prefer; we'll still contribute to the cost.

Everything is set out in writing before you commit. A direct Cash Offer is a straightforward purchase with no tie-ins. Our Premium and Off-Market routes involve an agreement that commits both sides while we invest in selling your home, and we walk you through it in plain English before you sign anything.

We're a member of the Property Redress Scheme (membership PRS058109), which gives you a free, independent complaints route with binding outcomes. Our full complaints procedure is published on this site.

Our fastest route secures a buyer in as little as 7 days and completes in 1 to 4 weeks. Just as usefully, we can complete slowly: pick a date three months out and we'll hold to it.

No public viewings on any of our direct routes. One visit from our team is usually all that ever happens, and tenanted properties can often be bought without any visit disturbance at all.

Yes: damp, subsidence, fire damage, unfinished projects, hoarded homes, and everything else. Condition changes the price, never the answer.

All of South Wales, with the Valleys as our heartland: Pontypridd, Porth, Treorchy, Tonypandy, Aberdare, Merthyr Tydfil, Caerphilly, and everywhere between. Start with your postcode and we'll confirm straight away.

If you can wait 4 to 9 months, host viewings, and absorb a roughly 1-in-3 fall-through risk, an agent may well net you more, and we'll tell you so. Our sellers choose us when certainty, speed, or privacy matter more than the last few thousand pounds.

On the Cash Offer, we buy below market value, renovate where needed, and sell or let the property: the discount is our margin, stated plainly. On investor routes, the buyer side pays us. Either way, you're never the one paying fees.

No. We're a South Wales company buying in South Wales, part of the Dugard group. You can meet us, and we'll have opinions about your street because we've probably bought on it.

Usually one of three things: our team renovates it and sells it to a local family, it joins a local landlord's portfolio through our investor network (tenants and all), or occasionally we hold and let it ourselves through the group's lettings arm.